From landline  phones:

• 112 – for ALL
• 999: Ambulance
• 998: Fire Brigade
• 997: Police
• 981: Road Assistance
• 986: Municipal Police

Using mobile phones: remember to dial the local code before the number, for example:
22 – 997 to call the police in Warsaw. Emergency calls from phone boxes are free of charge. If you do not know the local code, dial the general emergency number for mobile phones: 112. The operator will request the appropriate emergency unit. 

Night-time and public holidays healthcare
These medical facilities are open Monday to Friday from 6:00 p.m. to 8:00 a.m. the following day, and on Saturdays, Sundays and public holidays from 8:00 a.m. to 8:00 a.m. the next day.

You can use it in the following situations:

• there are no symptoms suggesting an imminent threat to life or significant damage to health;
• the home remedies or over-the-counter medicines used have not delivered the expected improvement;
• there is a threat that waiting for the clinic opening may adversely effect your health.

At  night-time and holiday health care centres, you have the right to obtain a certificate stating the extent of the assistance provided. The obligation to issue a certificate stating the incapacity for work  (the so called sick leave or L4) rests with the doctor who establishes such incapacity.

The list of the nearest Medical Facilities Open at Night and on Public Holidays:

Payment
Generally, there is no charge for a medical consultation  for the UE citizens. However, charges may be incurred for the in-house diagnostic testing (e.g. laboratory test or urinalysis), procedures (ultrasound services or X-Ray imaging), vaccines, medications and supplies. 

Listed below are documents which enable their holders to obtain national medical services in Poland free of charge:

• Valid European Health Insurance Card (EHIC) – the card is issued by the Member States of the European Union (EU) or the member states of the European Free Trade Association (EFTA).
  • Temporary Certificate of Insurance issued by UE/EFTA
  • Secured electronic document S045 issued by UE/EFTA
• NFZ (Polish National Health Service) certificate issued upon presenting E106, E109, E121, S1 forms
  – for a full range of healthcare services
• NFZ (Polish National Health Service) certificate issued upon presenting E123, DA1 forms
  – for a limited range of healthcare services
• Pole’s Card – Contribution to health insurance, for non-national students recognized as persons of Polish origin complying with the requirements laid down in the provisions on repatriation or having a valid Polish Card (Karta Polaka), paid by the university at the request of the person concerned. For this purpose, students report to the Student Affairs Office 166 Nowoursynowska street, building 8, room 8, within a period not exceeding 5 days from the date of concluding the agreement.
• PESEL number (national identification number)
  • Every foreigner who has registered his/her residence in the territory of the Republic of Poland for more than 3 months obtains a PESEL number. The PESEL number should be collected three weeks after registering residence in the office for registering residents
• Agreement of voluntary health insurance with the National Health Fund (NFZ) concluded after the beginning of education in a given semester or academic year.

Otherwise a patient can be a beneficiary of payable healthcare services according to the applicable price – list of healthcare services. (available at the reception).

The patient may claim for invoice stating all received healthcare services – the invoice is necessary for your insurer to refund you the costs incurred.

We have many discounts for students on diagnostic tests, various medical procedures and medications (vaccination).

Remember! If you do not have the insurance of the National Health Fund and need to go to hospital, you will have to pay the full cost of treatment.

Additional Information

In Poland, the National Health Fund (NFZ) is the institution responsible for financing and providing public health services. Contributions for compulsory health insurance are paid through a public organisational unit – the Social Insurance Institution (ZUS). Foreigners coming to Poland can benefit from public health services provided that they apply to the National Health Fund. This is usually done through the employer.
Students from the countries outside the European Union planning to study in Poland may sign an agreement on voluntary health insurance with a given NFZ unit, provided they have a student status and have paid an insurance tax. Just submit an application to the National Health Fund (in one of the branches near your place of residence). In order to sign the agreement with the National Health Fund, if you are from the outside of the EU, in addition to your passport you must also have your visa or a residence permit.